Achieva Credit Union

Reviews

• Sandlpn1

  Oct, 05 2018
  ★ ★ ★ ★ ★
  I have not had anything but the most courteous attention of anywhere I have banked. This is the only place I have ever been where the door is opened for you, they are very polite and move through the transactions with unsurpassed expediency. The Fruitville Rd. branch exceeds anything I have experienced before.
• April Ballard

  May, 20 2018
  ★ ★ ★ ★ ☆
  Achieva is excellent & most people already know why. The benefits of using credit unions in general are widely known, but I was especially impressed with Achieva because opening an account was so quick & easy. I even walked out with my actual bank card (not a temporary one), as well as some checks & whatnot. Logging into the app can be annoying because you encounter 4 screens just to get into your account (the odd & annoying welcome screen, username screen, security question screen & password screen... These need to be consolidated to allow for much quicker login). My only other complaint would be the office itself... While it looks like a very nice & unique layout, it seems very inefficient. There are 3 or 4 independent "stations" spread out in the room, as opposed to the traditional, big, singular counter with several tellers behind it. This creates a pretty big issue with regard to the line of waiting customers. The line ends up being just inside the front door & there's only room for maybe 4 people before the line starts going out the door. The first time I visited (to open a new account), I actually ended up just leaving because the line of customers was overwhelming, there weren't enough tellers to accommodate them, the room was getting crowded & it just felt chaotic. The employees remained very professional (they didn't add to that chaotic vibe), and I'm sure they do the best they can, but the setup - as cool as it might look to some people - is just too inefficient. But the credit union as a whole is EXCELLENT & my overall experience has been as well. I would definitely recommend Achieva to just about anyone, especially if the alternative is any one of the scumbag banks!

Photos and maps

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