Kay Jewelers

Reviews

• A Google User

  Nov, 15 2018
  ★ ★ ☆ ☆ ☆
  I dropped off my ring to get a prong fixed. I didn't get an email when it was ready for pick-up, so five days after the delivery date, I called to see if it was there. The customer service lady proceed to lecture me about how I should have gotten an email and that they don't call anymore. All I wanted to know was if it was there so I could pick it up! She said, and I quote, "You should have known it was ready because I told you the date." She wouldn't let me talk at all, so I hung up on her. Awful customer service!

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