Sarasota Glass & Mirror

Reviews

• Michael Goes

  Dec, 26 2017
  ★ ★ ★ ★ ★
  This was our first experience doing business with Sarasota Glass. We knew exactly which brand and model glass doors we wanted to purchase and have installed in our home. We contacted Sarasota Glass after speaking with other much larger companies. We were greeted with a courteous response to our inquiry. After a prompt and professional service visit to our home, we decided to hire Sarasota Glass.
  
  We were required to put down a large deposit since these were expensive custom doors we were ordering. Many homeowners have experienced contractors delaying or disappearing after they’ve been paid a deposit – not this time. We were told an approximate date that the doors would arrive and they did, right on schedule.
  
  What we did not expect was that we would be out of town for an extended period and not be able to be at home for the installation. We decided to put faith in Sarasota Glass to complete the job while we were away. We arranged to have the house sitter give them access to install the doors and the job was completed in a timely fashion.
  
  Some time later, when we arrived back in town, we pulled into the driveway and found our home fitted with beautiful new doors. The quality look and feel of the doors was what we had expected. What we did not expect was for the work area, both inside and outside the home, to be so clean and tidy, void of any debris at all - especially since the door openings required custom work to accept the new doors.
  
  One item that was missed along the way was that all the doors were supposed to be keyed alike – they were not. One call to Sarasota Glass to make them aware of the problem is all that was required. The locks were rekeyed promptly and all at no cost to us. Refreshing, to say the least. In closing, we were more than satisfied every step of the way. With service like we experienced, we will continue to support this local small business.

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