Sherwin-Williams Paint Store

Reviews

• Christopher Wood

  Aug, 21 2018
  ★ ★ ☆ ☆ ☆
  I love SW overall, and the staff and product are excellent. The reason for the three-star is, like some typical stores are apt to do, they recommended a contractor and we trusted their recommendation. Unfortunately, the contractor recommended, Siroky Concrete Services, who used the wrong product to begin with, and after having it inspected by the Sherwin Williams expert for this area, he also agreed that it was the wrong product and the job was splotchy and not correctly applied. The wax sealant was smeared all over the baseboards after the contractor was told not to touch the floorboards, and assured us he wouldn't. The application left unsightly pools of shiny or dull spots that were unevenly applied. His solution was to give us a phone number for someone to remove it. After calling SW customer service, we found out that it cannot be safely removed without damaging the underlying epoxy and will require a two part application of ammoniated stripper and sanding, along with re-applying epoxy to the floor. The three contractors we had survey the floor for refinishing (along with the regional SW rep) all agreed that the job was not properly done and that the wrong product was applied, and that badly. Now we will have to have an expert repair his "repairs". Buyer beware.

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