SUBWAY®Restaurants

Reviews

• Scott Murphy

  Dec, 30 2017
  ★ ☆ ☆ ☆ ☆
  Must Read ! I went in ordered my sandwich and sat down. The original sandwich maker that prepared my food was very nice and done a nice job at building repore with me in the short time he had. While I was the only one sitting in the restaurant eating I witnessed a woman walk in just prior another young man replaced the man who was helping me and was starting his shift for the day. He suited up tied his apron and politely asked can I make you a sandwich.. The patron rudely looked at the young man and said why did you you ask me that? You are a sandwich shop... I'm in customer service and it drives me nuts when clients can totally disrespect you from behind the counter for no other reason that to feel empowered. At that moment I got upset and told the woman my thoughts about how she just treated the young man who simply asked to help her. Keep in mind the worker behind the counter didn't say much but a few words to defend his own honor...Right then a grizzly Adams looking man who said he was related to the ownership to my disbelief sent the young man behind the counter packing. This Subway on Bee Ridge and Beneva should be avoided unless you like to see poor management at its best! In conclusion I feel horrible for the man who got sent home! In defending him I somehow feel responsible for him potentially loosing his job.. However, I always speak up when someone in customer service gets treated poorly when its not deserved.

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